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Refunds will be initiated by TAG Software Solutions within 42 hours of a refund request received from clients. If not received, reply from our support team, contact us at support@tagsoftwaresolutions.in or call +91 89289 12341.
Aspect | Details |
---|---|
Cancellation Policies | Diverse policies for various services. Refer to respective documents for more details. |
Cancellation Request | Must be submitted to the sales department. |
Submission Methods |
- Email: info@tagsoftwaresolutions.in &
info@tagstudios.in - Mailing a letter [on mail]. |
Process After Request | Accounts department will contact you regarding cancellation issues and advise on further process. |
Cancellation Validity | Cancellation is only considered valid once you receive a cancellation code from the accounts team. |
Reason | Time-frame | Refund Percentage | Explanation |
---|---|---|---|
Cancellation within 24 hours | Within 24 hours of order confirmation | Up to 90% | 10% is deducted to cover payment gateway and processing costs. |
Cancellation within 2-3 days | 2-3 days after advance payment | 50% | Backend/technical team starts working after payment confirmation, so 50% is deducted. |
Cancellation after 3 days | More than 3 days from order confirmation | No Refund | Work has already progressed, and refunds are not possible. |
Extra Payment Made by Mistake | Anytime | 100% (minus transaction charges) | Full refund after deducting payment gateway transaction charges. |
Did not like the design/work | Anytime | No Refund | We ensure clear communication of requirements and offer one revision with minor adjustments. No refund is possible if the design is not liked. |
Work Rejection | Anytime | No Refund | Revisions are offered until satisfaction, but due to the subjective nature of design, refunds are not provided. |
Technical Glitches (e.g., domain/hosting issues) | Anytime | No Refund | Issues related to domain or hosting are outside our control. We can consult but are not responsible for third-party delays or errors. |
To expedite the designing or development process, clients must provide the essential data as specified by the account executive via email. Any data provided without email consent is considered insignificant. Below are cases where delays in content provision may lead to interruptions or termination of the project:
In both cases, we reserve the right to interrupt or terminate the design and development process without further notice. To resume the project, the client must compensate for the extra time consumed due to the delay. If the client refuses or declines to pay, the design and development process will be permanently terminated.
TagStudio & TAG Software Solutions reserves the right to update this privacy policy at any time. We encourage users to frequently check our site for updates to stay informed on how we protect the personal information we collect.
By using our Site/ Products/ Services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site/ Products/ Services.